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Terms and conditions

Your use of this Website
You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's use of the website.
You acknowledge and agree that any material and content contained within the website is made available for your personal non-commercial use only.

You may use, download and print content on the Website solely for your own personal use or internal business purposes. Other than for your own personal use or internal business purposes, you may not without our prior written consent:

  • copy, reproduce, use or otherwise deal with any content on the website;
  • modify, distribute or re-post any content on the website for any purpose;
  • use the content of the website for any commercial exploitation whatsoever.

Changes to these Website Terms
We reserve the right to change and update these website terms from time to time and recommend that you revisit this page regularly to keep informed of the current website terms that apply to your use of the website. By continuing to access, browse and use this website, you will be deemed to have agreed to any changes or updates to our website terms.

Links to other websites
We assume no responsibility for the contents of any other web sites to which the Site has links and we do not endorse the material on any linked web site. The provision of any links does not imply we have any association with their operators. We shall not be held responsible or liable for any loss or damages caused or alleged to have been caused by use of or in reliance on any content, goods or services available on such hyperlinked sites.

Product and service descriptions
We have taken reasonable precautions to try to ensure that prices quoted on the Website are correct and that all products have been fairly described. However, when ordering products or services through the Website, please note that:

  • orders will only be accepted if there are no material errors in the description of the goods or services or their prices as advertised on this Website;
  • all prices are displayed in pounds Sterling inclusive of UK VAT where applicable.
  • packaging may vary from that shown on the website;
  • the weights, dimensions and capacities shown on the website are approximate only;
  • whilst we try to display the colours of our products accurately on the website, the actual colours you see will depend on your monitor and we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery
  • all items are subject to availability. We will inform you as soon as possible if the product(s) or service(s) you have ordered are not available and we may offer alternative product(s) or service(s) of equal or higher quality and value.

Each product purchased is sold subject to its product description which sets out additional specific conditions related to that product including, without limitation, terms and conditions concerning estimated delivery dates and times, warranties, after-sales service and guarantees.
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including product descriptions appearing on this website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a product until your order is accepted in accordance with our Order acceptance policy.
The feature on the site of a product does not constitute a guarantee of its availability. Products, prices and technical requirements are subject to change at any time without notice.

Contract creation and electronic contracting
The steps required to create the contract between you and us are as follows:
·  You place the order for your products on the website by pressing the confirm order button at the end of the checkout process.
·  We will send to you an order acknowledgement email with details relating to the products you have ordered. This is not an order confirmation or order acceptance from RetailGadgets.co.uk.
·  Once your product is shipped from our warehouse we will send you a despatch confirmation email.
·  Order acceptance and the completion of the contract between you and us will take place upon the despatch of the products you have ordered unless we have notified you that we do not accept your order, or if you have cancelled your order with us.
Non-acceptance of an order may be a result of one of the following:
·  The product you ordered being unavailable from stock.
·  Our inability to obtain authorisation for your payment.
·  The identification of a pricing or product description error.
·  You not meeting the eligibility to order criteria set out in the main Terms & Conditions.

The contract will be concluded in English.

Compliance with laws

The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.

Limitation of liability

While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy. The website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.
We make no warranty that the website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.
You are responsible for the use you make of the products you order. To the extent not prohibited by law, We accept no liability for indirect, special or consequential losses; any loss which is not reasonably foreseeable; or any business losses of whatever nature (including loss of profits, contracts, goodwill, opportunity and other similar losses) arising out of or in connection with the use of the site or any products or services purchased from the site.
We shall not be liable for any delay or failure to perform any of our obligations insofar as the performance of such obligations is prevented by an event or by matters beyond our reasonable control.

Accessing the Site
We cannot guarantee that the site will operate continuously or without interruptions or be error-free. You must not attempt to interfere with the proper working of the site and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt the site or any computer system, server, router or any other internet-connected device.
We cannot and do not guarantee or warrant that any content of the Site will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the safety and reliability of data input and output.
We reserve the right, at our discretion, to withdraw, suspend or modify the site or certain features or parts of the site with or without notice to you, where We have reason to do so. There may also be times when the site or certain features or parts of the site become unavailable, whether on a scheduled or unscheduled basis. You agree that We will not be liable to you or to any third party for any withdrawal, modification, unavailability, suspension or discontinuance of the Site or any service available on or through the site.
We do not accept liability for any losses or claims arising from any inability to access the site or any failure to complete a transaction.

Accuracy of information
We will use reasonable endeavours to ensure that information on the Site is accurate, but commentary and other material posted on the site are not intended to amount to advice or authority on which reliance should be placed. We make no representation or warranty that any information is accurate, complete or up-to-date and, to the fullest extent permitted by law. We accept no liability for any loss or damage caused by any reliance placed on such information by you or anyone to whom you communicate such information.

Intellectual Property
All content on the site is protected by copyright. We, or our licensors, own copyright and/or database rights in the selection, coordination, arrangement and enhancement of such content, as well as in the original content. Except as expressly set out in these Terms & Conditions, nothing shall give you any rights in respect of any intellectual property owned by us or our licensors. You shall not assert or attempt to obtain any such rights and you shall not use, copy, reproduce, modify, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit, our name, trade marks, logos or other proprietary marks, or any of the content of the site, in whole or in part, except as provided in these Terms & Conditions.
You may download information from the site for your own personal non-commercial use only. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without Our express permission and that of the copyright owner. In the event of any permitted copying, redistribution or publication of copyright material, no changes in or deletion of author attribution, trade mark legend or copyright notice shall be made. You acknowledge that you do not acquire any ownership rights by downloading copyright material.
The rights granted to you under these Terms & Conditions shall terminate immediately upon your breach of any of these terms of use.

Your  Account
You may create an account on this site by clicking on the  “My Account”  link on the homepage or by registering during your checkout. Please note that you will be required to supply information including a valid email address and your home address. This needs to be the registered address of your chosen payment card. Incorrect details may result in the rejection of your order. You can amend your details at any time by logging in or while placing your next order.
Note that we reserve the right to suspend or terminate your account if it is or appears to us to be used in breach of any of the provisions of these terms and conditions, including the provision of false registration details or any other misuse of the site. Any person who holds such a suspended or terminated account must not re-register on the site without our prior consent.

Pricing Policy
The prices of products advertised for sale on the site are as set out on the site, errors and omissions excepted. All prices are in pounds (£) sterling, inclusive of VAT at the current rates, but excluding delivery charges. Delivery charges will be clearly set out when you place your order and will be added to the total amount due once you have selected a delivery service from the options available. Prices may change at any time prior to acceptance of your order.
In the unlikely event that the price of an item has been incorrectly advertised on the site, we will usually contact you to ask whether you wish to proceed with your order at the correct price. If you are not happy to proceed, or we are unable to obtain your instructions, we will cancel your order and any sum debited by us from your debit/credit card will be refunded in full to the same card. We will not be obliged to supply products at the incorrect price.

WEEE Directive
The Waste Electrical and Electronic Equipment Directive ("the WEEE Directive") is a directive from Europe. As a member of the European Union, the United Kingdom implemented the WEEE directive as UK law on the 2nd January 2007. The purpose of the WEEE Directive is to reduce the amount of waste electrical and electronic equipment (known as "WEEE") being disposed of to landfill by promoting the separate collection, treatment and recycling of WEEE for environmentally sound disposal, so as to minimise the potential effects on the environment and human health that may arise from the presence of hazardous substances commonly found in electrical and electronic equipment ("EEE"). The legislation aims to make producers pay for their collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.

The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK. Retailgadgets.co.uk offers our customers free take-back of their WEEE on a like for like basis when they buy a new electrical or electronic product from us. Under the WEEE regulations, all new electrical goods should now be marked with a crossed out wheelie bin symbol to show that they were purchased after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.

Customers can return to us their old EEE item within 28 days of making a purchase from us. If you would like to return an old EEE item, please contact our customer services team to arrange a return of your item to us.