Contact Us


0845 388 0113

9am-5pm Mon-Fri (Excluding Bank Holidays)

To place an order over the phone please feel free to contact us at the above number and we would be happy to process your order.


If your query relates to an existing order you have placed such delivery, the most efficient method of contact is to reply directly to your order confirmation email or contact us at:

Please also visit our delivery page for more details regarding delivery times. Delivery.

Customer Support:

Technical Support, Returns, Faults, Refunds

If you have any queries or problems with your order or an item, please email our customer support desk for futher assistance at:

Available Mon-Fri 9am to 5pm (excluding bank holidays). We will usually respond with assistance within 24 hours.

Wherever possible please include your order id number in the subject line to help improve the efficiency in assisting with your enquiry.

General Enquiries:

If you'd like to ask a question or have a general enquiry, please contact us through one of the methods below.

  • By email
    Send an email to our customer support team at We aim to respond to your email within 24 hours of receipt.
  • By post
    Write to: Customer Support, Retail Gadgets Ltd, Kemp House, 152-160, City Road, London, EC1V 2NX.

Opening Times:

Our offices are open Mon-Fri, 9am to 5pm (excluding bank holidays). We always aim to answer all enquiries within 24 hours.

Wholesalers & Suppliers:

If you have a product that you think may be of interest to us and would like us to stock your products at, please contact us at:

Media & Marketing

If you are interested in using a product from our site for media or marketing purposes, such as articles, product reviews and sponsorship, please contact us directly at:

We would be happy to assess any opportunities for collaboration or sending out product samples to use.


If you notice any problems with our site, or would like to provide feedback on any issue, please email us at:

In an effort to provide excellent customer service we take customer feedback very seriously, and listen carefully to what our customers have to say.

If you have had a positive experience, have suggestions or ideas on how we could add to our service, or if you have had any problems that you would like us to know about, please feel free to give us your opinions and provide feedback as it helps us to improve and ensure that we provide the very best service to you in the future.